Shipping

We do ship your order with DPD, TNT/FedEx and Bulgarian posts.

All our shipments have a tracking number to track your order on the way to you. You will receive the tracking number after we ship your order.

Your order is shipped within 5 working days after we receive the payment. If, for some reason, we are unable to ship within 5 working days, we will notify you by e-mail.


EU SHIPPING

All the orders to countries within the EU, except Cyprus and Malta, are shipped with DPD Economy. Low-value orders (total value under 50 EUR) are shipped with the Bulgarian post.

DPD is a reliable shipping company, operating in all EU countries as DPD or under a partner trademark. In Bulgaria, the DPD partner is called SPEEDY, so we ship with SPEEDY and your shipment will be delivered by DPD or the DPD partner in your country.

DPD will deliver in 3 to 9 working days, depending on your location.

DPD does NOT deliver to the following destinations (postal codes:

France: 00001-00030, 00100-00151, 00153-00299, 00361-00429, 00500-00699, 00750-00999, 96000-97999, 97100-97499, 98100-98999

Denmark: 3900-3999
Italy: 47031, 47890-47899

Shipping to Cyprus and Malta is with TNT.


NON-EU SHIPPING

Low-value orders (total value under 50 EUR) are shipped with the the Bulgarian post.

Hi-value orders (over 50 EUR) are shipped with TNT. We will use TNT Express or TNT Economy Express - the cheaper option for your order.

WARNING: You may have to pay import duties in your country! Please check with the local authorities if you have to pay import taxes and how much you will have to pay for your order.